PAI UPTOWN - FOH
Full time Hourly Based on Experience
Requirements
0-1 years of experienceJob details
PAI Uptown is gearing up to open our Dine in Experience.
We’re a fun, dynamic team that treats each other well, has fun while on job, and is passionate about food all while providing excellent service and amazing hospitality to our customers. Come join a fast growing restaurant group that’s passionate about mutual success.
We're looking to hire the following positions with rolling start dates over the next couple of months:
· Hosts (1+ years experience)
· Support / Takeout (0 – 1 year experience)
· Bartenders (1 + years experience with craft cocktail experience)
Who you are
The right person for this role has a strong hospitality leadership background and prioritizes both guest and team member experience. The ideal candidate is equal parts people and process-driven with an aptitude for creating efficiencies at all levels of the business.
Preference will be given to candidates with:
- A hospitality mind, operates from Yes
- The ability to multi-task and organize
- Previous service experience in high volume environment
Strong knowledge of cocktails and wine - · Smart Serve Certification
The Roles
Support:
- Clear tables and re-set according to restaurant standards
- Transport cutlery and plates from dish pit, glassware to bar
- Polish clean cutlery and make roll-ups for table settings
- Stock server station with polished plates and glassware
- Stock station for service
- Set up and close floor before and after service with the service team
- Follow Health and Safety Standards when handling food
- Attend regularly scheduled training meetings to develop knowledge and skills
- Support service team
- Other items as assigned
Host:
- Greeting guests at the door
- Answering phones/questions over the phone
- Making reservations for guests
- Organizing reservations for a good flow of service
- Organize seating based on accessibility requirements
- Keep front door area tidy and sanitized
- Stock host stand as needed
- Help team set-up/tear down
- Communicate with support and servers based on special requests by guests
- Other items as assigned
Bartender:
- Take orders, deliver food and drink in a timely manner
- Prepare drinks to order as punched in by service team
- Communicate daily specials and make recommendations to guests
- Cultivate unique and memorable dining experience for guests
- Handle cash and process payments
- Serve alcohol in accordance with Ontario Law
- Study to maintain strong product and menu knowledge
- Follow Health and Safety Standards when handling food and beverage
- Partake in regular testing to ensure product knowledge is to standard (80%+)
- Attend regularly scheduled training meetings to develop knowledge and skills
- Develop rapport with frequent guests